We're seeing an increase in the number of requests for Enterprise IM (EIM) and I'm wondering if this is wholly due to OpenFire being open sourced and Jive discontinuing commercial support or if there's a general trend away from public IM for business use.
Posted by: Administrator in xmpp, IM on
Jun 13, 2008
We're please to announce that we've become a sponsor of the XMPP Standards Foundation.
XMPP has been around since 1999 and was/is commonly called Jabber Instant messaging, but it's much more than that now as social networks take off and architects are looking for a protocol to glue these systems together. XMPP has s shot at taking that space. We've been 'lurking' on the edges of IM/XMPP since 1999-2000 with our own EIM product called CipherIM which was unfortunately discontinued in 2003.
Keep checking at www.cleartext.net for news about our new XMPP platform later in 2008.
The article linked below should demonstrate a good enough reason to use an enterprise IM platform rather than public IM. Apart from the levels of ’security’ offered by each public IM network it’s fairly obvious from the embedded chart that your conversations may not be very private…
How safe is instant messaging? A security and privacy survey
Posted by: Administrator in xmpp, technology on
May 13, 2008
Having followed XMPP since it's inception in 1999 and developed software around the platform, I can see some widespread activity in the greater web, rather than just discreet deployments as an IM platform.
The XMPP community is talking about social networks and how XMPP could have a role in connecting these in a pub-sub fashion. An interesting article (spotted by Tamir) on Social Media Today points towards this type of connectivity.
Great news that Jive Software have open sourced the Enterprise features of OpenFire, read the post
here.
Jive Software launched their new web site this weekend, focusing on Clearspace and Clearspace Community (formerly Clearspace X). This site is very slick and 'Web 2.0' and creates a great online brand for Clearspace and their new community '
Clearstep'. Learn more about Clearspace Community
here.
Posted by: David Banes in support on
Mar 26, 2008
Support is our driving force at Cleartext, if customers are happy they spend more and give you a bit of leeway when things go off the rails. It’s for this reason I’m recommending JoomlaPlates as a Joomla template provider.
During a recent ‘free’ web site project we needed a good template and selected one of JoomlaPlates, their php is good and the CSS is well documented. To my dismay there was a
Posted by: David Banes in managed services on
Mar 25, 2008
I used to wonder why companies would want to archive their email externally, given they'd almost certainly be charged a premium. That is until I got a call from a client needing help 'fixing' a tape archive that wasn't restoring.
Of course, it's all about media rotation, or not having to do it. Hosted archiving not only removes the tedium of having to backup and restore email archives, it removes
Posted by: David Banes in hosting on
Mar 24, 2008
We've been a NetRegistry reseller for many years and recently started using Media Temple in the USA for customers asking for virtual servers. Recently customers have been asking about offshore hosting.
When should I use Australian hosting?
Australian hosting is fine for most companies hosting requirements, if you're a typical Australian small to medium business then any of the myriad of hosting companies can provide enough storage and data at a reasonable cost. We recommend NetRegistry because they are reliable and provide excellent customer support even if their plans aren't the cheapest.
Why use offshore hosting?
If you've been watching the news you may have realised that Australia is 'broadband challenged', the cost of internet connections and the amount of data (stuff you can download) is far more (and far less respectively) than you can get from US based hosting companies.
This becomes an issue when you want to deliver rich media content like audio and video via your web site or web based application. Most Australian based hosting plans just don't offer enough disk space and data transfer at reasonable price points. This is when you should consider US based hosting.
What is hybrid hosting?
We've coined a new phrase, "Hybrid Hosting", this is a hosting setup where your main web hosting is based in Australia, probably because your primary audience is in Australia, but rich media hosting is offshore, typically in the USA.
This setup has several advantages;
- It keeps your web site 'local' and always available in the event that Australia suffers a 'disconnect' from the rest of the world. This is rare, but has happened.
- It keeps costs down by allowing you to select a hosting plan from an Australian provider for your web pages and then store your rich media content on a comparatively cheaper host with lots of space and data in the USA.
- Any outage in international connectivity only effects your rich media (audio and video) not the main web site pages.
This approach produces some interesting options for organisations moving into Web 2.0 with all the things that entails, RSS, Podcasts, streaming video and audio.
If you'd like to discuss hosting then please give us a call with your web site requirements and we'll work out a reasonably priced, reliable hosting solution for you.
Posted by: Louise Birch in communication on
Mar 21, 2008
We soft launched a new service this week,
ClearEmail EDM 'Outbound Email Campaign Management'. This service complements our inbound email filtering and content control (which also has outbound mail control). Our one paragraph description goes like this;"ClearEmail EDM is an outbound email direct marketing service that is designed to move marketing departments outbound email onto our platform.
