The often reported part of the Web 2.0 revolution is about technologies & presentation like Ruby on Rails and large bold font but it's also about; 

 

• Building - sustainable online communities
• Facilitating - user generated (and moderated) content.
• Increasing - traffic to a web site through these communities.

Online forums have been part of the web for a while. Many online and bricks and mortar businesses are realising the value of online communities.

Cleartext Systems delivers community based web sites with;

• Scaleable communities
• Robust forums solutions
• Integrated messaging; IM, email, chat
• RSS feeds, Podcasts and streaming video.

These community solutions that will integrate with your web presence and help you build large scale communities.

The leading product in this area is Jive Software's Clearspace X.

Clearspace X is enterprise software built from the ground up for companies to use when building an all-in-one customer community.

 

Clearspace X unifies community content like blogs, wikis and discussions and organizes them by the topics your community is interested in.

 

Now they can find what they're looking for and participate right away. Clearspace X has all the features that Clearspace does with important differences that make it perfect for an easy, out of the box experience.

Second Life 

Cleartext also has extensive experience in Second Life having many 1000's of hours building experience and a consultant on hand who lives and breaths 3D virtual worlds and social networks.

Visit the links below for more information.

 

If you run IT systems or your business relies on them for communication to customers and business partners there are a few things that are obvious.

Email has to work

If you lose the use of your email through a drive crash or server failure you'll be totally lost and work stops. Cleartext can provide;

Reliable OS independent in house email systems with such as Axigen Mail Server or fully hosted email services like ClearEmail.  

ClearEmail Managed Email Services - Email Security & Availability

• Business Email Continuity - Sits between you and the internet to provide a backup email service which you access with a web browser
• Spam and Virus Filtering - Our managed email security services SLA's exceed 99% to ensure spam and email viruses don't get to your inbox
• Email Archiving - Stores your email without you worrying about backups and gives you web access to search it
• Professional Hosted Email - Let Cleartext run your email platform with hosted mailboxes, mobile access and groupware features like calendars and to do lists.

Instant Messaging is used by almost everyone

Cleartext provides various IM solutions that solve the same issues that you see in IM and email. These bring IM communications under the control of the IT department and reduce the risks from malicious code and company data leakage.

• Enterprise IM Servers - Don't rely on public IM, there are business IM servers that connect to public networks so you can stay in touch with everyone but get the benefits of a business system
• IM Security - Content filtering for SpIM (IM spam) and IM viruses as well as control of non approved IM traffic.

There are many open source collaboration solutions but if you need commercial support and solutions that are proven to scale and integrate; Cleartext recommends Jive Software's Forums and Clearspace products. 

Jive Software

Jive Software delivers "social productivity" software that brings together employees, partners and customers into a unified collaboration system so they can create better products, faster processes and improved relationships.

 

Follow the links below for more information about some of our preferred communications solutions or contact us to discuss your requirements.